Explore the value of Voice Assistant Experiences for Oral Health Care targeting Families
Co-create a personalized dashboard of toothbrush data, to help understand individuals Oral health indicators
As End User Computing is becoming broader than devices and operating systems. How might we create a strategy to align the end user experience(employee in this case) with access to insight and information while connecting people and technology. This roadmap was aimed at defining the components of the workplace of the future and highlight the need for a seamless end user experience across devices, applications and locations.
Staff use general services on a daily basis (for printing, visitor pass, device and software orders, translation services to furniture fixes, parking spots, childcare etc.) . However, these general services for approx. 25000 employees are scattered across multiple websites and applications. Users have to spend a lot of time to find a service and then need assistance in ordering the service. The questions were: how might we enable self service and offer all the 600 services in one place, with easy and quick access to different services? How might we simplify the Helpdesk for these services so that users can be connected with the right helpdesk within the shortest span of time?
There was a need for targeted services to address specific user group needs, in this case women entrepreneurs who form a key demographic for a bank. How might we be seen as partners and advisors to women entrepreneurs and help them connect with and learn from each other? How might we establish a successful engagement and connect with the customer?
Patients who are diagnosed with illnesses that require organ transplantation have no clear idea as to how long the wait can be. Currently there are more than 116,000* people waiting for organ transplants in the US (* as per organdonor.gov) How might we make the wait time for patients more manageable and more “normal”?
2017
Master of Science in Strategic Design and Management Parsons School of Design, United States
2008
Certified Usability Analyst (CUA) Human Factors International, India
2002
Post Graduate Diploma in Advanced Computing CDAC, India
2002
Master of Science (Software) Kurukshetra University, India
1999
Bachelor of Science Panjab University, India